Make your home renovation dream a reality
James De Jong Carpentry Ltd. proudly offers a variety of custom carpentry and building services in the Durham and Kawartha Lakes areas.
kitchen renovations
bathroom renovations
basement renovations
window and door installations
small additions
custom trim work
garages
storage sheds
decks
James De Jong Carpentry Ltd. is committed to the highest level of customer service and satisfaction. Client satisfaction is achieved in three distinct ways:
James De Jong Carpentry Ltd. meets with potential customers to discuss their project ideas and share in the process of listening, brainstorming, problem-solving, and eventually drafting an initial plan that includes all aspects of the project so there are no surprises. This initial draft provides an opportunity for the client to consider the project in its entirety including costs, design, materials, timeline, and responsibilities with James De Jong Carpentry Ltd. who will then revise the draft and form a final agreement. This final agreement, in easy to understand language and shared with the customer for their approval, will then guide the project through its various building stages and final, outstanding completion.
James De Jong Carpentry Ltd. meets regularly with the client during each stage of the project to inform the client of the work already done and the project’s “next steps”, to answer any questions, and to ensure that the work being done is meeting the client’s expectations and satisfaction.
Before the final payment is made, James De Jong Carpentry Ltd. meets with the customer and ensures that the final outcome and services provided meets the highest level of customer satisfaction. Striving for excellence is critical to the mission, value, and success of James De Jong Carpentry Ltd.